To our customers affected by Hurricane Michael, Crescent wants to help and may have options available to assist you. Please Call us at 877-227-0141.

Contact Us

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Auto Loan Customer Service


Mon - Thu, 7am - 9pm CST
Fri, 7am - 8pm CST
Sat, 8am - 1pm CST

Contact Auto Loan Customer Service for:

  • account maintenance information
  • correspondence requests
  • credit bureau questions
  • balance information
  • loan information
  • payoff information
  • payments by phone
  • transaction disputes
  • forgot username for My Auto Loans

Deposit Customer Service


Mon - Fri, 8am - 4pm CST 

Contact branch services for:

  • CD rates
  • personal or business deposit services 
  • forgot username for Deposit Online Banking

Lost or Stolen Debit or ATM Cards


Mon - Fri, 8am - 4pm CST 


Nights and Weekends

Mailing Addresses

Customer Correspondence
P.O. Box 61813
New Orleans, LA 70161-1813

Auto Loan Payments
P.O. Box 60048
New Orleans, LA 70160-0048


Looking for an ATM Branch or a Loan Production Office? 

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